Aloft by Marriott Denver Downtown

This place is a hidden Gem for sure! Very clean modern and well priced! The staff was awesome, housekeeping were wonderful! The lounge / bar area was awesome! Board games, pool table, corn hole and some good cocktails. Love the modern look and vibe in both common area and rooms. They have a cool mini shop that you can get some snacks and drinks to go. Well done Aloft, well done, we will definitely be back.

Warm friendly service at check in. Room clean and comfortable. Fantastic location near the Denver Center For The Performing Arts. Lots of good food and fun bars nearby. Felt very safe and secure parking in the attached parking lot. Would highly recommend.

No complaints about the service, although mostly it was just us saying hi and bye to the concierge as we came and went. Check-in was quick and easy, as was check-out. Parking was extremely frustrating, with no parking offered by the hotel. The 3 parking lots in the immediate vicinity that were recommended by the hotel were around $30 for each day and/or each time we parked there, making it inconvenient to come back to the hotel in between excursions. This would have been less problematic if we were planning to stick to the downtown area where we could have walked or taken public transportation. We ended up parking in a deck a few blocks away instead. The layout of the bathroom area was a bit weird. There was an open entrance to the sink area and a sliding door to partition the toilet and shower area. The light switch controlled the lights for both areas though, and since there was no divider for the sink area, any time someone needed to use the bathroom at night it meant they were bathing the room in light or using the toilet in the dark. Also the mini fridge was under the bathroom sink, which I didn’t mind but my partner didn't like. There is on site laundry, but after we were

I had a reservation for months. As my date approached I checked into my hotel. The day before arriving my reservation was cancelled. My trip was for a conference so no hotels were available within walking distance. I had to scramble to find a solution. I’ve been a loyal Marriott member for years, along with my husband. The front desk manager was extremely rude. They never called me back to find a solution or apologize. Let alone mention the card needed to be updated. It was the same number just date needed to be updated. Extremely disappointing as I had already checked in and no one reached out. Stay away from this hotel if you want to get good service known previously the Marriott brand. I’ll be taking my business elsewhere.

I stayed there and will never be staying at this hotel again. Originally when I called before I made the reservation they said they don’t charge for parking and it’s standard vallet. When we got there we asked can we do a different parking lot because we aren’t comfortable with vallet and they said we cannot if we stay there we have to use vallet. Now flash forward vallet is $71.00 so even though they clarified over the phone before I even made the reservation that “they do not charge for parking” it was an extra $71.00. The hotel said they can not do anything about it. I love Marriott and have lots of point and this is extremely disappointing. I will have to think about where else to take buisness if this is how Marriott runs.