From Google · 4.6 ★
Nadia Hutagalung★★★★★
If you are looking for a great local venue for an event with a large party - this is the spot for you!! I reached out to the owner to organize an end of year social for our staff and was taken care of by their Manager, Jillian. I provided our specific needs to her, and she responded (quickly) with stellar top notch service and amazing care. We received a detailed menu with numerous options to choose from along with pricing and a phone call to discuss it together. The day of our event we were greeted by Jillian, Austie, and Giana - this crew took impeccable care of the 60 of us in our party from front start to finish! They were friendly, highly attentive, and efficient in providing our food, drinks, service, and particular needs for the duration of our event. Everyone was delighted with the pizza variety, as well as the beef and chicken nacho bar. We received several lovely compliments of feedback from attendees regarding the large venue space to fit us all in (not having to sit shoulder to shoulder stuck at close tables), the high quality of service provided, the delicious scratch-kitchen food, and the activities available on site to partake in - pool, darts, arcade games, and spor
2 weeks ago
LaToya Nelson★★★★★
⭐️⭐️⭐️⭐️⭐️
We had an awesome time at Racks Billiards in Sanford! The billiards setup was great, and the atmosphere made it super easy to relax, enjoy ourselves, and practice some skills. The staff was friendly and welcoming every time we stopped in — and we were there multiple times in just one weekend!
Our crew behind the bar was amazing — Gigi took great care of us on Friday and Saturday, along with Jordan, who was hustling as barback/server and super friendly the whole time. On Sunday, Eric was behind the bar and was just as great — he even let me know that Sundays are Service Industry Night, which I didn’t realize since I work at a billiards spot in Orlando. That was such a cool surprise, and I really appreciated the discount!
We even ended up grabbing some hoodies from their merch — couldn’t resist! My friends are billiards players who travel to play, and they were all impressed too. Definitely a place we’ll be coming back to often! 🎱🍻
7 months ago
Wren Oliva★★★★★
I've only been here a couple times myself, but this last visit was so good I had to shout out the the ones who earned it. Omar and Kyle did such a fantastic job. I was with a large party on May 10th and consistently, the amount of effort I saw Omar and Kyle put into making rounds and checking on all the guests went above and beyond. Just myself, as an ignorant individual, Omar took the time to make drink recommendations and explain to me what I was getting every time I walked up to the bar. Truly, I can not stress enough, it is worth coming here for the customer experience alone.
a month ago
Anthony Vitale★★★★☆
Hi how you doing My name is Antonio we come in there me and my son at least once or twice a week have a nice game of pool and enjoy ourselves, but when we came in today we waited at the bar for least 10 to 12 minutes and then the girl came over us Jillian I believe it is and I said I want that table over there table four or five so she said the balls on the table go go play over there I said okay so we played for a while and then my son wanted to play nine ball. and I asked if she had the rack she said no we didn't have a rack for nine ball over 7 years I said well I came in there last week and the guy gave me like a triangle thing, And she said okay we have thatthat okay she should have known better if she's a general manager that the rack was not a rack it was a triangle, but anyway so when we were done she was around my table when I was done she tells us to make sure you get the balls And while my son was getting the ballsI went up there at the bar and I said why we got to get the balls when we came in the balls were on the table already I didn't bring the balls out there so she said the other people left in there, I mean I didn't like that because The people that left the bal
a month ago
DeeDee Illges★★★★★
I want to give a shout out to GiGi for the exceptional service she provided last Thursday night. It's a busy night and she was on her game. It didn't go unnoticed. We appreciate you, Jillian and Omar for making sure we are taken care of.
2 weeks ago