Century Village Clubhouse

Lots to do. From gym to pool to art and craft reading sewing swimming singing computers studies and there's the theatre

I had a very disappointing experience with one of your staff members, Daisy Moya. As a managing entity for a property in Century Village, I accompanied my mother—who is also a managing entity—to the clubhouse for her ID renewal. For the first time in three years, I was told I could not accompany her during this process. Not only was this inconsistent with prior experiences, but I was also asked to wait outside on a cold day, which felt unnecessary and inconsiderate. When I politely questioned this change, Daisy Moya responded in a rude and dismissive manner. She stood up, adjusted herself, and instructed me to go outside without offering a clear or respectful explanation. When I tried to clarify that this had never been the rule before, she insisted and pointed to her badge in a confrontational way. This interaction was unprofessional, disrespectful, and embarrassing—especially in front of my mother. No property owner or representative should be treated this way. I strongly urge management to address this issue and ensure staff are properly trained in both policy consistency and respectful customer service.

Bad, really bad Costume service 😪

Great gym, nice people.

EXCELLENT PLACE TO LIVE FOR SENIORS!!